REFUND
If your nails become scratched or misshaped we will fix them if you notify the salon at which you received the service within 24 hours of the service.
You must arrange an appointment to have your nails fixed within 10 days after your initial service.
We will re-do any service at no cost to you if you are unsatisfied with the quality of the work we do, provided that you tell us immediately after we have performed the service that you are unhappy with the quality of the work.
As soon as you have walked out the salon door that means you have accepted and are happy with the service provided to your nails.
We will not offer any refund or credit note because you have simply changed your mind.
PERSONAL ITEMS
We are not responsible or liable for any lost, damaged, or stolen items.
GIFT CARDS
Gift cards are not returnable or refundable for cash.
We are not responsible if your Gift Card is lost, stolen, or destroyed.
PETS
Other than service animals, pets of any kind are NOT allowed in the salon. To protect our clients more susceptible to allergens, NO animals of any kind are to be permitted in the salon at any time. Please get in touch with us if you have any questions or concerns.
SALON ENVIRONMENT
We understand that sometimes you must take calls while in the salon. We ask that you please set cell phones to low volume. Communication via FaceTime (or the like), or speaker phone is not permitted to preserve guest experience and privacy.
CHILDREN SAFETY
We love to do children's nails! However, unattended children in the salon are disruptive and dangerous. Due to insurance liability, hazardous chemicals, products, and sharp implements within the salon environment are harmful if ingested or applied to unprotected skin. If you bring small children to our salon, please ALWAYS supervise them. We cannot assure their safety in a professional environment. We do not have the facilities to care for children.
YOUR UNDERSTANDING IS GREATLY APPRECIATED!